American Express

Graduate Trainee

Event Mode : Online Apply

Updated on : 6/25/2019

Event Range : 6/25/2019 - 7/31/2019

Req Education : Graduate

Location : Gurgaon


Short Info : -

American Express is hiring fresher for the role of Graduate Trainee at Gurgaon location.

Job Description

Global Services Group (GSG) delivers extraordinary customer care to our Card Members, merchants and commercial clients around the world while providing world-class experience across business functions. We play a central role in bringing the brand to life for our customers and help American Express achieve its vision.

Roles and responsibilities

  • Provide/drive meaningful analysis to drive efficiencies and benefit the customers
  • Manage, update or report real-time activities in the department
  • Proactively identify improvement opportunities
  • Manage day-to-day responsibilities and driving process improvements by analyzing technical and business issues
  • Establish a partnership with critical customers creating solid information as well as formal communication, including but not limited to: meeting facilitation, status updates, and tool clarification / up-training

Required Qualification:

  • A leader amongst your peers
  • Must demonstrate personal accountability with great respect for people and believes in winning as a team
  • Not afraid to speak up for what you feel is right and challenge back (graciously)
  • Has a global view versus a siloed focus
  • Ability to work on multiple projects concurrently and implement time management strategies to ensure deadlines are met.
  • Proven self-starter with strong problem solving and decision-making skills.
  • Ability to assess risks, impacts or implications to operations areas or the customer.
  • Strong written and verbal communication skills.
  • Ability to flex work schedule to meet project demands including extended workday and/or possible weekends.
  • A passion for our Customers!